What has been added to MyProduce PPS version V4.28 released 2/23/2021

What has been added to MyProduce PPS version V4.28 released 2/23/2021

This is a large release, but mostly focused on the Professional version of the system and contains the following:
We have created Support@MyProduce.com
You can add a support ticket via support@redlinesolutions.com but now we have added Support@MyProduce.com. Any email sent to this address will automatically be added to the new support system
Removed the help and replaced by a ? through the system that links to a knowledge base
We have removed the help option in the red gear drop down (settings) and replaced it by a red ? through out the system. This red ? will go to a knowledge base when you click on it. Here you can search for your topics by entering search words. We are constantly working to update the information in the knowledge base. Also if you want a question added to the system please add a support ticket and outline what you need and we will work to include it. You can also place a support ticket from here. the use of this option is also documented in the knowledge base - https://vimeo.com/515489606 
Addition of concurrent licenses
We introduced  the use of concurrent licenses for both devices and web browser users. However, the device options are not currently available for PPS users.  This is documented within the knowledge base under Roles and Preferences . The main benefit to a company using the system is that we have disconnected the users from the ability to use the system.  So you can now have as many users as you want, but in order to use the system there would have to be a license available in the pool. So if you have 20 users and 5 licenses only five of these users can log in at any one time.
Addition of Roles for user
We have introduced roles for users. A user can access a web license as set up as defined in their user set up, but now you can also have roles associated with their user setup. Roles enable access to certain functions (tabs or buttons) or preventing access to certain functions.  Administrators have access to everything and they can limit access for each separate user from just a few things to almost everything. How to set the roles up are in the knowledge base. During this upgrade All current PPS users will be set up as web license users and have administrator level roles. These can be adjusted as you need.
Additional items added to the Business option under "Manage this account"
Any administrator will see the option "manage this account" in the drop down under the red gear in the top right. If you select "Business" you will see we have added the number of device licenses (set for zero for PPS customers) and the number of web licenses to this screen. You can not edit these fields. They are there to remind you how many licenses your system has. If you want more please contact RedLine Solutions or email Support@myproduce.com
Additional items added to the Manage User option under "Manage this account"
Any administrator will see the option "manage this account" in the drop down under the red gear in the top right (Settings). If they select "Manage User" here we have added the selection of User License Type. We have also add the ability to select the user role that is more advanced than previous version of the system. These is explained in more detail in the knowledge base under roles and preferences.
Addition of "Manage Mobile Sessions" option under "Manage this account"
Currently PPS customer do not have access to devices (this is a Professional version option) so this option is not used.
Addition of "Manage Web Sessions" option under "Manage this account"
Any administrator will see the option "manage this account" in the drop down under the red gear in the top right (Settings) . If they select "Manage Web Sessions" then they will see a list of all the current users logged in and working with a Web  license in the system. This is used for forcing someone out of the system (shutting down their session) if they forgot to log out and went home. This will release a license so that someone else can use it.
Addition of "Pools" option under "Manage Data"
Any administrator or a Business User will see the option "manage data" in the drop down under the red gear in the top right. The new Pools option enables a user to add multiple growers to a pool. Currently this is stand alone, but will be connected to a number of features in future versions.
Adjustment in the way that New Customer Addresses are added in "Customer" option under "Manage Data"
Any administrator will see the option "manage data" in the drop down under the red gear in the top right. If they got o the Customer option and add a new Customer address we have adjusted the way that an address is entered if outside the USA, Canada or Mexico. So any other country will allow the user to type in a State and the Postal code (Zip) and both these fields are now optional. 
In the reports tab we have modified the "Pack Out Report"
In the reports tab we have modified the Pack out report replacing the product ID field with Product name
In the reports tab we have added the "Summary Inventory Report"
In the reports tab we have added the "Summary Inventory Report". This gives you a report of what cases and pallets that you currently have on hand for a specific product over a certain time frame
In the reports tab we have added the "Lot Trace Forward Report"
In the reports tab we have added the "Lot Trace Forward Report". Here you can search for a specific pack lot number and you will see where each pallets / case from that lot was shipped. With a break down of the order number, date, customer and more.

    • Related Articles

    • How do licenses work in MyProduce? PPS v4.0.28

      MyProduce uses concurrent licenses. This means a certain number of users can work with the system at the same time i.e. if you have 5 licenses then you can have 5 users work with the system at the same time. As an administrator of MyProduce you can ...

    • How to Manage your User Roles | PPS v4.0.28

      Only an administrator can manage the user roles and set up new users in your system. When a new user is created a user role is selected that meet the type of roles that they do for the company. This is from a drop down list of current user roles. To ...

    • What is the Locations option? PPS v4.0.27

      Do I need to enter Locations in PPS? The answer is no. Locations are an inventory tracking feature that are not enabled with Pack, Print, Ship and used in the Professional version of the system

    • General Tips | PPS v4.0.27

      Change the language to English, Spanish, or French by clicking on the gear icon at the top right-hand side of the screen and hovering over Language Settings. MyProduce will automatically switch to whichever language you click on. Language Settings ...

    • How do I know how many cases I am going to pack? PPS v.4.0.27

      You may enter what you expect to pack. If you pack more, you may print more by editing the line item of the pack lot. Use the arrows or type in the number of casesAfter saving the pack lot, you may use the same function to update the number of cases ...